Family Feedback

As the owner and operator of a nurse care coordination service, my clients would like to synchronize calendars across multiple providers so that there is one place to know the schedule, set reminders, and take notes before and after visits.

Ability to send calendar invitations for doctor's visits to my calendar or to specific members of the Care Team with options for Required or Optional so that their personal calendars have the relevant information. This could be very useful if we are managing on behalf of the patient the availability of members of the Care Team to accompany the patient in the visit.

I tend to download the discharge or visit summary I get from my doctor and import it to the files folder in Primary Record, under office visits, but then it saves as a generic name that matches the others. Download1, Download2, etc. If I were doing it on my laptop, I could rename the downloaded file, but I'm using my phone! How can I rename the file I uploaded? Thank you.

I want to understand how the lists for vaccinations, medications, allergies, and conditions are ordered. I would want them in newest to older for me to scan easily. I would love to be shown preferences in the future so I can set a way for this order to make sense to me.

A great idea from one of our customers: Connecting to my patient portals pulled in a lot of medications and conditions that I did not know. I started adding my notes to help me answer - what is this and why? Something that would be helpful is if there was someway to have a medical dictionary or reference in the app, for instance, at CVS they have a view drug information link for each drug. Same idea could apply to conditions!

Sweet Evelyn from Jean's Daughterhood Circle mentioned that she has noticed the med list she gets from the hospital is alphabetized. If we could alphabetize or give option to on Primary Record's Report for the Medication List, it would help her compare the two lists to understand what is new and what old!

When I record and save an audio recording in Notes, can you help me not lose the audio file by reminding me to save my note if I accidently hit the back or cancel button.

After some back and forth, I realize I may have built the initial trust to get Primary Record started if there were “assurances” as part of your web presence and or even consider embedding something like: “so – you’re probably wondering about data privacy and data security” within the registration/set up process.

I haven't been on the app for a while, but I wanted to see how it's going and see if I have all my records connected. I keep getting this error. I tried a couple days ago and today and it's the same thing. When I tried to submit to help via the app both the SMS and email options do not populate an address to go to. So I'm sending here. Also, I wondered if I didn't have the most current version updated. I tried to search in Google Play and nothing for primary record came up when I searched.

As a user working with my family to support someone else, I'd like to enter my date of birth only when it's required. I don't like giving out personal data unless I have to.