Family Feedback

After connecting a patient portal, I am lost on what I need to do next. After speaking with Jean, I now see how much information was pulled using the new law letting me download health data out of my patient portal. It would be nice if Primary Record could show me what they found out about me so I know what I need to correct or recognize how I can use Primary Record to recall information for me.

When I connected my patient portal, I noticed it did not populate anything in my Medical Profile's Care Team. To save me time, could doctors my family sees be quickly added to the Primary Record from the patient portal?

When the portal connects, every encounter (from lab to telephone call to office visit) is connected. This is good information however, would be helpful to categorize (by color, title) what the specific encounter is for (ie Blue designates Provider office visit, yellow designates. nursing visit, red designates lab, orange telephone call etc).

As a spouse, I want to help create a quick list of all the doctors being seen. On this list, I want to be able to relay to a new doctor, the other doctor's names, specialty, contact (phone, fax) and any special description I have put in about what this doctor or provider does for my family member.

I'd like to see available diagnostic reports stored in my provider's EHR.

Can we make it so that when searching for a portal it preferences locations that are close to your address or location.

As a mom, I have to fill out paperwork where I have to recall quickly when was the last time my child saw their many specialists and doctors. I need a quick way to know the provider's name, office, the specialty, and the last visit they saw my child.

As someone who is learning about a new diagnosis (like hypertension or other common chronic conditions), I need access to pre-built templates or protocols that outline key metrics like target blood pressure, medications, and lifestyle changes to help me know what I should be tracking. These templates could help give structure to Notes so that I don't have to start from scratch in knowing what I need to be documenting about my condition. This will help me stay on track with my treatment plan and ensure that I am following best practices recommended by healthcare professionals.

Ideas I had: Either the text color could be different or the field could be highlighted for any changes. You could may have someone do what we called “second person verification” of the change, then the text could return to a normal color showing it had been verified and approved. You could collect changes in a log with text describing the change, timestamp, and person’s name who made the change. Finally, if all the data gets corrupted, maybe have a “restore” feature to retrieve and restore all the data from a previous recent backup.

I added an "update" in the Comments section of a previously entered Note. I realized I misspelled something in my Comment, but when I go to Edit the Note, it only shows the original note. I would like to be able to edit my updates or Comments I put on Notes.