Safety of my Medical Data
complete
J
Jonathan B
After some back and forth, I realize I may have built the initial trust to get Primary Record started if there were “assurances” as part of your web presence and or even consider embedding something like: “so – you’re probably wondering about data privacy and data security” within the registration/set up process.
Jim McIntosh
complete
In addition to the trust center, the onboarding emails and FAQ's were updated to highlight the controls and systems in place to secure our users medical data or personal health information (PHI).
Jim McIntosh
Jonathan B, I wanted to let you know we've added a customer facing data privacy and security portal to help people better understand the controls and processes we have in place. You can find this at https://trust.primaryrecord.com/
In the next month, we will be adding more in application guidance and call outs similar to your suggestion. Thank you.
Jim McIntosh
planned
This is a great suggestion. We do quite a bit to protect data and privacy. We need to share and educate users as they onboard.