Family Feedback

After connecting a patient portal, I am lost on what I need to do next. After speaking with Jean, I now see how much information was pulled using the new law letting me download health data out of my patient portal. It would be nice if Primary Record could show me what they found out about me so I know what I need to correct or recognize how I can use Primary Record to recall information for me.

When I connected my patient portal, I noticed it did not populate anything in my Medical Profile's Care Team. To save me time, could doctors my family sees be quickly added to the Primary Record from the patient portal?

I'd like to see available diagnostic reports stored in my provider's EHR.

Can we make it so that when searching for a portal it preferences locations that are close to your address or location.

As a mom, I have to fill out paperwork where I have to recall quickly when was the last time my child saw their many specialists and doctors. I need a quick way to know the provider's name, office, the specialty, and the last visit they saw my child.

As someone who is learning about a new diagnosis (like hypertension or other common chronic conditions), I need access to pre-built templates or protocols that outline key metrics like target blood pressure, medications, and lifestyle changes to help me know what I should be tracking. These templates could help give structure to Notes so that I don't have to start from scratch in knowing what I need to be documenting about my condition. This will help me stay on track with my treatment plan and ensure that I am following best practices recommended by healthcare professionals.

As an emergency physician, I'd like a report sharing summarized information necessary from Primary Record for an Emergency Room visit.

As someone who would like to archive all the information I've collected in Primary Record, I'd like to download all the medical information and notes for a profile that I'm no longer managing.

As the operator of a corporate wellness agency, I'd like to send or share my employee users' medical information via secure fax or email so that their information remains safe and private.

As someone who sees many physicians and has a complex medical history, I'd like to have a way to send error correction requests from Primary Record to my healthcare provider's EHR system so that their information is updated and I don't have to try and get the physicians to try and fix it each time I visit. Communicating issues, like inaccurate medication status, during my visits isn't getting the system to update.